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The key to successful business; to deliver above and beyond customers expectations. We know this as aftercare. Our network established itself by offering a premium personal service. The delivery of this means CTUK is known for excellent values and customer service, including the industry standard and ‘M-Check’ - Going the extra mile.
Cycle Tech UK is advising cyclists to have a home visit when their new bike arrives to have it set up and explain how everything works. Cycle Tech UK also can arrange the fist service to make sure everything is running smooth, items like cables, crank bolts and steering require adjustments at 30 days.
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When looking for a bargain, it is likely these days that you will turn to eBay for a second-hand bike. While there are bargains to be had, when buying a second-hand bike, you need to be careful, because you may have a large repair bill to go with the bargain price. Even if the person is not intending to be dishonest, their idea of the perfect condition may mean clean but worn out. In recent weeks two of our repairers have given out bills of well over £100 to make a bike usable, even though they were described as "good as new".