“Timely Mending, Save’s Timely Spending”
Cycle Tech UK An Independent Organisation
Entrepreneur Martin Wilkins hit the road with Cycle Tech back in 2007 with a revolutionary concept that became an instant hit.
There were so few mobile Technicians at the time, that Cycle Tech UK soon became the business to look up to. It stood out from the crowd, networking instead of working to line the pockets of a franchise, it was about supporting each other, as we are not in competition and autonomous to decide how we run our business within a framework.
Cycle Tech UK, views cycling and the bike trade as a community working together and not an industry - A labour of love.
Martin began in the bike trade back in 1985 working in the local bike shop before leaving school. Combined with his long term mechanical experience of running a mobile car company. His world travel adventures, were make do and mend is the way of life.
Volunteer working his way around the world, improvising and finding solutions to support the projects, gave him the idea to offer a mobile bicycle repair service in the UK. That quickly grew into Cycle Tech UK, the largest network of Cycle Technicians.
Not only supporting the Independent businesses but cyclists locally, from family bikes to those committed to cycling as a sport.
The Technicians are one-on-one with the customers, offering the best advice and give the very best in customer care.
Cycle Tech UK has become the leader in mobile servicing and is trusted with companies like BMW, BOSCH, and BH Bikes to support their customers needs, including warranty claims.
Nowadays, we are continually refining our service and product knowledge to help us stay ahead of the competition and be world leaders in bicycle repair. By Cycle Technicians delivering personal service experience directly with the customer. Independent Cycle Technicians at the heart of cycling, who enjoy their job with a feeling of helping the community and supporting more people to cycle.
Cycle Tech UK, continues to sponsor young riders like Tom Townsend and supports the Will Houghton Foundation.
For 2022, Jodie Siberini-Wilkins (The daughter of the founder) assisting with customer care. Having direct access to help organise the Technicians and support the customers as Cycle Tech UK network continues to grow. Jodie has been involved with Cycle Tech UK, make's it a family business.
Cycle Tech UK is continuing to look for more Cycle Technicians Nationally, there is strength in numbers to remain Independent.
See:
Join Cycle Tech UK
A great community of Technicians, who believe in protecting British businesses and supporting local, within the framework of Cycle Tech UK.
The mark of independence.
Our Mission: A win-win business - Strive for both parties to benefit.
Businesses need to make money - Our business model offers a level of service second to none, delivering value directly to the customer.
Our Social Responsibility - ‘Put back locally’ by working with other local businesses and supporting the underprivileged to cycle, in our local communities where possible. Educating people about the sustainability of cycling and the many health benefits.
The objective is to do the best you can, to serve the customer with the support of our organisation of like-minded businessmen.
Where the customer and Technician appreciate each other, were Cycle Tech offers excellence value and the ease of a personal service.
A lifetime experience has helped build a business to support other businesses that can support local cyclists ~ Martin Wilkins owner & founder of Cycle Tech UK
Head office job - Oversight of the Technicians and ensuring values and principles are being upheld.
Business Acumen
All great business ideas come from creativity and soul, with no thought of making a profit. But, to serve by doing the best we can.
Money is a terrible motivator for work or life generally. You want your heart to drive you.
The vision:
In the bike trade business, we work with many competitors and call some of them friendly competitors, as we feel we are on the same mission; that we are helping people.
The Saturday pop up bike clinic 2007
And may your tools make happy customers, who enjoy cycling more. Martin
Each Cycle Tech UK member is an Independent business (Autonomous) working to the same high standard and service under the same logo. Like-minded individuals who like to fix bicycles. Each member uses the logo identified by the area they cover. Cycle Tech UK set the standers to its members so each customer is getting the same high service.
"The organisation we have established, as we are stronger in number and organising a way forward, that we can all win from."
Each member is autonomous and chooses how they operate their business day to day and are solely responsible for complying with all laws and statutory regulations that are relevant to their business.
You may like to Read: From The Founder
We’ve been featured regularly in the media
It’s always nice to be recognised that we are doing a good job.