Cycle Tech DIRECT
Work in partnership with us to tackle the challenges of purchasing bikes online. By making it easier for people to have their new bike built, and the aftercare performed by a local Cycle Tech Directly.
Cycle Tech UK - Our passion for excellent service and values
National repair network. A local service working together.
Cycle Tech UK understands what it takes to serve - Setting the standards in after sales support and meeting expectations.
Cycle Tech DIRECT
Industry partnership working DIRECT with manufacturers, brands and online retailers. With a support of e-Bike Technicians DIRECTLY to the consumer UK-Wide.
The essential foundation
Sell online with the convenience of having the final assembly and setup done by a professional at the customers home, as your representative - So your customers will enjoy the unique experience, keeping them satisfied and the confidence to make more journeys on two wheels.
Approved partner and warranty fulfilment:
- Supporting Drop shipping by handling the final process with consumers.
- Continuing with after-sale services and preventive maintenance.
- Assisting with warranty cases.
- Optional centralised support.
It’s not always convenient to get your customers bikes to the shop and have them fix it. They may not have the parts, the knowledge or the valuable space.
Simple fill in the
form
and we will take care of it. To ensure that your customers do not have to send their bike back.
For warranty it's essential to keep the service schedule intervals up to date.
Would you like us to support your customers?
1. Buy a leading brand e-Bike and Cycle Tech UK can guarantee the support.
2. Your customer gets an allocated mechanic from a dedicated support network.
3. Customer care number to talk to someone.
Cycle Tech DIRECT
Bringing the bike shop DIRECT to the consumer - Cycle Tech UK will build and safety check the new bike your customer purchased from your online web shop at their home. Click & Deliver
When you make an order - select a home bike build or ask for Cycle Tech to build and setup your new bike at your home.30 day Follow up 1st service to ensure your bike runs perfectly, book Cycle Tech UK mobile bike shop.
Warranty & After Care
Service Package
Every bikes needs a Technician once in a while to make sure everything is running smoothly.
For warranty it's essential to keep the service schedule intervals up to date.
Cycle Tech UK can assist with service support.
Ideal partner for leasing
General maintenance, servicing + warranty issues for short term lease and rental companies.
Alternative approach
It pays to connect to great mechanics, who can work directly with your customers on site and understand the e-Bike system. Supporting a range of e-Bikes that are sold directly to the consumer.
Brand Ambassador
We like working together with brands that align with our views and passions.
Our Cycle Technicians are BOSCH and Shimano e-Bike trained and can work on any bike with those systems. Any other systems would require the necessary brand training and product knowledge - Watch this space in 2024 with supporting new service partners.
Getting more people cycling, with the correct bicycle safely before hitting the road. Bicycle tourism, sustainable & outdoor lifestyle.
If your brand falls in and you think we are a good match, please reach out and we can talk.
Industry partnerships
Service Agents For Genuine Partners:
Assisting BMW final user with potential warranty cases and aftercare service.
A great testament to the excellent service delivered on the ground, and as a network we have grown through this experience.
Delighted to offer a onsite aftercare service. At organisations for The National Trust, English Heritage & Help for Heroes.
Many motors are not diagnosed early enough, leading to drastic failure a little later down the line.
Specialised e-Bike motor inspections are part of our service before experiencing any major problems.
Designing and building custom cargo bikes and trikes. Hand crafted at a snug workshop in Derbyshire
Manufactured to individuals and small businesses.
Cycle Tech UK can provide onsite servicing and repairs to the Cargo Bike Company across the UK
Stanforth Bikes www.stanforthbikes.co.uk
Stanforth Bikes launched its first expedition bike, the Kibo, in 2014. Inspired by the heroics of the early cycle explorers, Stanforth Bikes created the Kibo, designed first and foremost as an all-terrain long distance touring bike. Hand built and handcrafted in the UK.
Hikobike
Maori for: (noun) electricity, power Hikobike was established in New Zealand in 2013, after 10 years of designing and importing ebikes. The Hikobike philosophy incorporates designing and manufacturing comfortable, functional electric assist bikes from the best quality components. All Hikobike electric bike components are selected from worldwide suppliers, mostly in Taiwan. We don’t use the lowest quality components from the big brands; we select the best possible components that will give the best performance over the life of the ebike. Hikobike ebikes are built for quality, longevity and comfort.
Hope Tech
Hope Tech parts are proudly manufactured in Hope’s Barnoldswick factory.
Built for the UK weather, bike parts that are serviceable and not throw away, giving years of use.
Parts and spares available from Cycle Tech UK, with mobile fitting and repair service available.
Hope Tech genuine spare parts and tools.
Whilst Cycle Tech UK would like to see you back on your e-Bike.... We can only support brands that support us with training, tech and parts.
Please read our: FAQ Page on how we operate
Cycle Tech UK have partnered with the following online only electric bike shops. Who we can support with new bike assembly, the follow up 30 days 1st service and repairs to the non electric components. Cycle Tech UK can also support warranty issues, but is limited to the individual manufactures level of back up support they offer to us...
Here we help you with buying an e-Bike & service support - Before you purchase, with practical advice.
Ride Star Cycles
An online-only electric bike shop.
E-Bikes Express
An online-only electric bike shop.
HUNT Bike Wheels
Hunt
test, specify and develop all their products in the UK and they also further their wheel designs with British project engineers. All there suppliers, including our hub manufacturers, are based in Taiwan.
Order wheels and spares from your local Cycle Tech or direct from Hunt. Cycle Tech UK are happy to advice you with your requirements and compatibility to your bike.
Hunt Wheels make a superb upgrade.
Mobile fitting and repair service available to all Hunt wheel-sets
Selle SMP TRY BEFORE YOU BUY!
In our experience the only true way of finding which SMP saddle is most suited is to take advantage of our TEST FACILITY
Muc-Off
Contact Cycle Tech UK to make your order of any of the Muc-off products or to arrange to see a demo. How to look after your bike (Cleaning and oiling)
Cycle Tech UK welcomes new manufacturers, especially British, as Cycle Tech UK can assist with after sales service.
As a business, Cycle Tech UK only works with our partners as listed, and brands that have a BOSCH or Shimano Steps motor and system. It will be to the discretion of the individual Technician, if they wish to work on other makes of e-Bike systems. See F.A.Q's
Cycle Tech UK, understand that every business starts off small and needs the right environment to grow.
And why I would like to help everyone is that it simply is not practical or cost effective in this growth climate/wild west everyone is jumping on.
Cycle tech UK has distinguished itself as a premium service, with excellent reports from manufacturers and distributors and most of all from our customers in the cycling community. This takes time and gives long term benefit and elevates your brand.
Your conversation with us will be totally confidential.
If you are unclear of the above or anything you don't understand, then do arrange a meeting 'consultation' to explain everything, as it may be too complex to your requirements or experience in the bike trade to fully grasp. This is preferred in person the old fashion way or we can set up a time for a video call. To discuss in detail and to help progress. The idea of the meeting is to give you access to years of experience in all aspects of the cycle trade. Clearly let me know what you want from Cycle Tech UK, that we can help you with in a short preparation before the meeting. The meeting 'consultation' is chargeable at a reasonable rate for this service. The meeting would work towards the possibility of affiliate - Listed on our website as an approved business, Cycle Tech UK provides service for.
Cycle Tech UK also can help with sales, with a range of training Technician to specific models. Please get in touch with your requirements. You may like to read:
Electric Bike Service