Check cassette for secure fitment on the freehub and freehub body is loose or noisy
Correct chain or chainring(s) for drivetrain
Check cogs to be compatible with derailleur and shifter
Chain correct alignment
Hollowtech ll locking plate is installed
Brake/gear levers mounted correctly on bar and STI levers stiff or loose
Brake operation - signs of uneven braking & stiff function
Gear operation smoothly or stiff function or slow to react. Slip or pass a gear and indicate the correct gear when shifting (where applicable)
Inspect rim brake blocks & disc pads for wear and alignment
Inspect brake rotors meets minimum thickness. Min. THF = 1.5 mm, signs of overheating, check for warped rotors.
Anti loose safety caps or wires used on disc brake calipers mounting bolts.
Hydraulic braking - Inspect system for leaks (and as brake check/operation)
Brake & Gear housing inspection - correct casing used, cut to correct length, ends corroded or split.
Brake & Gear wire inspection - frayed or corroded, end caps fitted
Lube - down tube gear cable adjusters and check they turn (Road Bike)
Bottom bracket for play/wear
Bike Torque - Checks include crank arms, pedals and steering bolts
Drivetrain Clean (On Bike) and Lubrication
Safety Inspection of wheel rims for damage, dents, cracks, rims worn past marker and flat braking surface
Check for loose spokes and true if necessary (On Bike)
Check headset for free moment and wear, adjust as required
Lubrication points - rim brake calipers, derailleurs, brake leaves and seatpost quick release
Carry out Brake & gear adjustments
Inspect valve for correct alignment, valve core for damage and correct length
Inspect tyres, and inflate to correct pressures. (check tyres for irregular wear, any cuts in tyre tread and sidewalls)
Manufacturers specification/reference material used
Road test
Seatpost and quill stem not past maximum height
Check saddle, bars and levers position to rider
Make a final report, any recommendations and advice.
Any extras & any parts used are chargeable, your bike will be checked first and you will be given an estimate or further investigation may be required or upgrade the service option.
A detailed report on the customer bicycle will be completed by a Cycle Technician using a checklist. Any items identified will be clearly explained to the customer and they may be sent a video or photo to support the report. We will advise whether work is urgent and gain approval for any work to be carried out on the day. Alternatively, we will advise of any items to keep an eye for the future or requires replacing at a certain time or mileage.